As a rule, goods are delivered within 2 to 5 working days from receipt of payment. Once your order has been shipped, you will receive a tracking number to track your delivery.
You can cancel your order within 14 days after receipt of the goods without giving a reason, if the product is not damaged.
The cost of the return is borne by the buyer.
if received the products over 1 month we can't accept the products returned
For the return please contact our customer service under E-Mail [email protected] . Please put all order information in e-mail. Customer Service will give you the exact instructions for return.
Items must be returned in full original packaging with all accessories and packaging components.
Please note that the return of sealed goods is excluded if the seal has been removed after delivery.
A return may be a few days on the way and also require our goods return a certain processing time.
A return of your ordered items is also possible through your AOTOTOP.de market. Bring your invoice and the complete article including the original packaging from the manufacturer.
If you're wondering whether or not you should return your product because you're having trouble setting it up or assembling your new item, please feel free to get in touch, and we will be more than happy to give you the helping hand you need.
If you insist on returning our products, please contact us, we will send you a return address, you need to return to the original shipping address or the following address.
Address : Fraunhofer Str. 7
Post code: 04178
State : Sachsen,
if need return/ repair pls email : [email protected]
Please give us the tracking number and write down the maintenance number on the shipping label after you sent out .